Policy
Cancellations
We require a minimum of 48 hours notice if you wish to cancel or reschedule your appointment.
Less than 48 hours notice will require you to pay 50 % of the appointment cost.
No answer or no one home will require 100% of appointment cost.
All appointments are confirmed 48 hours before your scheduled appointment via the text or email that you have provided. Please ensure that all information on our system is up to date so that confirmations can go smoothly.
Age Restrictions
You must be 16 years or over to book any colour service.
Refunds
Under no circumstances do we offer a refund for any services. If you are unhappy with your finished look you must discuss this with your stylist and book an adjustment appointment.
***By booking an appointment you agree to our policy***